2000 - Acquiring Processing and Deploying Voice of the Customer (Hardcover) ISBN-13: 9781574442908 ISBN-10: 1574442902 Genre: Business & Money ? 1994 - Advanced Qfd Linking Technology to Market and Company Needs (Hardcover) ISBN-13: 9780471033776 ISBN-10: 0471033774 Genre: Business & Money ? 1992 - Value Its Measurement Design and Management (Hardcover) ISBN-13: 9780471527381 ISBN-10: 0471527386 Genres: Business & Money, By Publisher ? |