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Topic: Cannot Mail This Book Question?

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Subject: Cannot Mail This Book Question?
Date Posted: 3/8/2011 10:01 AM ET
Member Since: 1/30/2011
Posts: 135
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I requested a book yesterday and a few minutes ago I received an email that says the member cannot mail this book.

That part I am fine with, understand, etc.

What I do NOT understand, what has me really confused is the reason they state they can't mail the book.

Copied from the email:

The member who this book was ordered from had this to say....

The person requesting the book sent a personal message and doesn't want me to send the book because it is a used book and doesn't look brand new. It doesn't meet her requirements

I have NEVER sent anyone (ever) a message regarding a book, nor do I have any RC's. This person never contacted me, or vice versa.

Should I contact the member via PM and mention this, or just let this go? I can certainly wait for the book, but I feel like this member just lied about me or is confused on who is actually ordering the book. It bothers me that they made a claim that I said something that I never would have said.



Last Edited on: 3/8/11 10:03 AM ET - Total times edited: 1
Cathy A. (Cathy) - ,
Date Posted: 3/8/2011 10:12 AM ET
Member Since: 12/27/2005
Posts: 4,135
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The sender is just confused. There's no reason for him to lie or accuse you of saying something you didn't. Here's what almost certainly happened -- Member A requested the book and sent a PM instead of using RCs. They had some back and forth, and Member A canceled the request. The book was then offered to you and you accepted. The cancellation, re-offer and acceptance probably came so quickly that the sender didn't even realize the request was from a different person, so he canceled. The sender might be new, and he might not even understand that the system automatically forwards requests along.

Since you don't have RCs, he must have canceled by clicking the I Cannot Mail button, and that cancellation should be in your Transaction Archive, so you can PM him from there. You can just explain that you think he might have confused two different requests for his book, and he canceled your request for [Title] with this message, although you are not the person who PM'ed him and you'd still like to get the book, so if he will repost it, then you will request it again.

Date Posted: 3/8/2011 10:18 AM ET
Member Since: 1/30/2011
Posts: 135
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Thank you Cathy. That is what I was thinking happened too. He just got me confused with that response! lol.

One copy of the book has been in and out of the system several times in past few days, when I saw there was another copy posted I grabbed it real quick, and I bet you are right and I grabbed it so quickly they didn't realize it was another requestor.

Never meant my OP to sound snide, I'm not. Was just completely confused, that was a new one for me. Thank you for clarifying.

 

ETA: Resolved! Cathy you were exactly right! They had gotten several requests they had to deny on this book in just a few days and had gotten confused on who was requesting. Reposted and reordered. Thank you so much for helping me understand what could have happened. You were exactly right.

Thank you again! smiley



Last Edited on: 3/8/11 12:20 PM ET - Total times edited: 1
Date Posted: 3/8/2011 1:35 PM ET
Member Since: 4/28/2009
Posts: 9,657
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yeah, I agree that when books roll over to another poster, it's easy to lose track of who a comment came from, especially when a book goes thru 3 or more posters!

Cathy A. (Cathy) - ,
Date Posted: 3/8/2011 1:43 PM ET
Member Since: 12/27/2005
Posts: 4,135
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Excellent! I am glad you were able to work it out.