Discussion Forums - USPS Postal Regulations USPS Postal Regulations

Topic: My mail carrier hates my books

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: My mail carrier hates my books
Date Posted: 8/20/2010 5:54 PM ET
Member Since: 5/6/2009
Posts: 1,938
Back To Top

I think my carrier is tired of delivering books to me.  The other day it was raining and he left them on my stairs, in the rain!  No attempt to fit them in the mailbox or lean them against the house.  Nope, right in the direct rain.  Today, one of my WL books was wet, with a mystery liquid, that smells!  The book now has water damage, even though it was wrapped in plastic.  I called the USPS customer service department to complain.  They said someone would contact me and I should hold on to the packaging. 

Do you think things will get better for me or worse for me now that I complained?

Date Posted: 8/20/2010 6:06 PM ET
Member Since: 5/25/2009
Posts: 599
Back To Top

The most recent book could have gotten wet enroute. Sometimes in the sorting facilities, other packages leak and get over your stuff. So if it wasn't something obvious that your carrier did like leave in the rain, it might not have been their fault.

Date Posted: 8/21/2010 5:27 PM ET
Member Since: 12/21/2009
Posts: 579
Back To Top

I would be upset too, our old post carrier was super nice, we used to exchange x-mas cards and everything. But we got a new one last year, he is really bad about leaving those notes to pick up certified or international mail. And he hates having to stop his truck and put stuff anywhere beside the box. Luckily we have a porch so he just throws them down on a spot. We come home often and he's got them strewn about. The old guy used to stack neat and use a rubberband... I miss him! If we didn't have a porch I bet that they would be laid in the rain too!

Kim -
Date Posted: 10/29/2010 5:12 PM ET
Member Since: 8/8/2009
Posts: 41
Back To Top

One of my former postal carriers was angry that I recevied books and dvds in the mail.  He actually came to my door one day to complain about it and tell me I was "getting too much mail" and he was going to start refusing to deliver it, instead holding it at the PO for me to pickup.  I should have filed a complaint or looked into if this was legal, but I didn't.  I just rented a PO box at the PO instead when he actually did start to carry out his threat simply because I worked just a block away from the PO and it was actually quite convenient.

Date Posted: 10/30/2010 2:50 AM ET
Member Since: 2/5/2007
Posts: 30,800
Back To Top

My mail carrier just drops my mail over the fence in the wet grass - rain or just sprinkler on.  

ONCE - and I was shocked - ONCE in the past month I was in the yard and he handed me both my package and my mail.  OMG I thought the world was coming to an end!  Normally, even if I am standing by the mailbox he will stuff it in and drop the box.

I did report him once for leaving a box in the rain.  The response?? "maybe it wasn't raining when he left it."  Yeah right, it had been raining for 2 days!

Date Posted: 10/30/2010 11:36 AM ET
Member Since: 8/25/2009
Posts: 699
Back To Top

It would not matter if it was not raining when he left it.  The carriers are not supposed to leave mail where it could get rained on if it did rain.  And honestly isn't that just common sense? 

Date Posted: 10/31/2010 2:43 AM ET
Member Since: 12/28/2006
Posts: 14,177
Back To Top

That's what those little salmon colored 'pick-up slips' are for.  If a package doesn't fit in your mailbox, the carrier leaves one to let the customer know to pick up their package at the post office.  Dropping it in the rain, or leaving it unsecured (without your agreement) is unacceptable.

I don't believe your carrier can refuse to deliver mail, but we hear picking up packages from rural boxes can be optional.

ETA - For awhile we had a carrier that wouldn't attempt to-the-door-delivery for mail that didn't fit in our box.  I knew when it happened b/c I would be home all day, and even keep the dog in so as not to scare him but he never showed up...just left a salmon slip in my box.  Complained to the postmaster several times.  Complained regionally when delivery started slipping to after 6 pm.  We started getting mail-in USPS surveys.  It took awhile, but eventually they must have accumulated enough complaints to let him go *yay*.  Our new one is still afraid of the dog, but she's nice and a huge improvement (more timely also)!



Last Edited on: 10/31/10 2:48 AM ET - Total times edited: 2
Date Posted: 11/8/2010 1:37 PM ET
Member Since: 8/21/2005
Posts: 989
Back To Top

Sherry, do you have a rural carrier who delivers to a mailbox on the street or a city carrier (walking route) with a mailbox attached to your house??? My only suggestion if he's truely being that grumpy about it (and he SHOULDN'T be!) then maybe consider putting up a larger mail box. I'm not saying you have too but if he's going to continually gripe only because he has to get out so much, then this might be the better option for you. Then you know it will all fit inside the box and nothing will be left outside in the elements.

I guess every area is different. I work part time as a rural carrier here in my small town in Wisconsin and  if i were to treat someone's packages like that my boss would not put up with that and i could possibly be fired. I've never been cranky towards a customer for having too many packages, i know that i have grumbled under my breath at the lazy ones that will not come out to the car to help me carry large packages they just stare at me thru their window while i'm struggling to lug a large box up to their house(usually men are the worst for this!), but i've never said anything directly to them. We have customers that i wish would put up bigger boxes because they do get alot of items thru the mail but i guess that's something they just never think of. I know i would have never thought of that,until i realized how much in and out of the car you do all day on a mail route. So i guess i can understand his frustration(it slows up your day and it's hard on your body by the end of the route) but his attitude is totally uncalled for and i would never dream of snapping at a customer because they get too much mail. Obviously all that mail is what pays his paycheck!

Date Posted: 11/9/2010 2:03 PM ET
Member Since: 4/6/2010
Posts: 33
Back To Top

Whenever the mailman leaves those pink slips I just go online and schedule a redelivery.   After a whole bunch of times doing this the mailman finally started leaving my packages at my door as I requested.  One time quite a few years back I had another mailman refuse to deliver the item unless I signed and left the pink slip in my mailbox, which defeats the whole purpose of allowing ppl to do it online.  I believe also he told me that someone also needed to be home at the time of the dropoff.   This was just another way for him to get away with not delivering my stuff.

Date Posted: 11/14/2010 12:13 PM ET
Member Since: 7/28/2006
Posts: 4,981
Back To Top

I guess I'm really lucky.  We have one of those shared boxes that won't fit anything other than a few letters.  My mail carrier hates leaving those slips and using the package locker, so sometimes stuff just goes back to the PO undelievered.  But our house happens to be the one right behind the mailbox, so often if my packages don't fit he'll bring them up to our porch. 

I'm always very, very nice to our mail carrier, UPS guy, etc. even when it isn't reciprocated.  That way my packages don't get drop kicked and left in the rain (hopefully). 

Date Posted: 12/5/2010 8:25 PM ET
Member Since: 8/18/2010
Posts: 1,540
Back To Top

I LOVE having a PO Box!!!  Worth every cent.

I live in seriously rural environment.  No way would I want mail left at my mailbox at home (we have to have one out at the road, not attached to your house, as our driveways in rural areas are sometimes 1/4-1 mile long  LOL)  So, anyone could take my mail.  I just use my mailbox for a 911 marker.

Having a PO box, your mail is always secure, and your packages are in back.  

PLUS, I open all my mail at the PO........and throw away all the junk mail there.  I also use the little customer nooks/counter positioned around the PO as my "office" to open mail, write out bills, etc.

 

One of my former postal carriers was angry that I recevied books and dvds in the mail.  He actually came to my door one day to complain about it and tell me I was "getting too much mail"

This makes no sense to me.  The more mail we mail, the more $$ the post office makes.  And, they do get paid to deliver it to you, right?   This always amazes me, when people have a job and don't want to do the work.   My motto is:  "it's why they call it WORK....and somebody actually has to PAY you to do it!"

LOL