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Make That Call! (Creating Success Series)
Make That Call - Creating Success Series
Author: Iain Maitland
Telephone conversations give the outside world an instant impression of a caller and their company. The manual seeks to ensure that this impression is positive, showing how to tackle even the toughest conversation with professionalism and style. Covering everything from dealing with unwanted calls to teleselling, it includes 101 sample phone con...  more »
ISBN-13: 9780749432522
ISBN-10: 0749432527
Publication Date: 3/24/2000
Pages: 160
Edition: 2nd
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Publisher: Kogan Page Ltd
Book Type: Paperback
Members Wishing: 0
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