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Management: Meeting and Exceeding Customer Expectations
Management Meeting and Exceeding Customer Expectations
Author: W. Richard Plunkett
This seventh edition of Management: Meeting and Exceeding Customer Expectations includes dramatic changes from previous editions. It is a more comprehensive survey of the principles and practices of management as they are currently being applied, in the United States and around the world. The content and features are structured to reinforce tw...  more »
ISBN-13: 9780324227161
ISBN-10: 0324227167
Pages: 742
Edition: 8th
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Publisher: Thomson South-Western
Book Type: Hardcover
Members Wishing: 0
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