Part One Understanding Management Today
Chapter 1 The foundations of Management
chapter 2 Management Theories and perspectives
Chapter 3 The complex Organizational Environment
Chapter 4 Social Responsibility and Ethics
Chapter 5 Management and the Global Organization

Part Two Planning
chapter 6 Decision Making
Chapter 7 Organizational Goals and Planning
Chapter 8 Strategic Management and Implementation

Part Three Organizing
Chapter 9 Foundations of Organization Structure
Chapter 10 Organization Design
Chapter 11 Organizational Change and Innovation
Chapter 12 Organizing New Ventures
Chapter 13 Human Resource Management

Part four Leading
Chapter 14 Management and Motivation
Chapter 15 Leadership in Organizations
Chapter 16 Groups in Organizations
Chapter 17 Management and Communication

Part Five Controlling
chapter 18 Information Resource Management
Chapter 19 foundations of Management Control
Chapter 20 Operations Management
Chapter 21 quality, Productivity and Customer Satisfaction

Integrated Video Exercises
References
Glossary
Indexes

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