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Every Manager's Guide to Business Processes
Every Manager's Guide to Business Processes
Author: Peter G. W. Keen
Reengineering, total quality management, time-based competition--this is an invaluable reference to these and other process-based movements that have transformed business practices worldwide. A selective glossary that provides a reliable review of key business process concepts and terms, the book will help managers sort out the hype from the rea...  more »
ISBN-13: 9780071036283
ISBN-10: 0071036288
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Publisher: McGraw-Hill Companies
Book Type: Hardcover
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