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Every Manager's Guide to Business Processes: A Glossary of Key Terms & Concepts for Today's Business Leader
Every Manager's Guide to Business Processes A Glossary of Key Terms Concepts for Today's Business Leader
Author: Peter G. W. Keen, Ellen M. Knapp
Reengineering, total quality management, time-based competition--this is an invaluable reference to these and other process-based movements that have transformed business practices worldwide. A selective glossary that provides a reliable review of key business process concepts and terms, the book will help managers sort out the hype from the rea...  more »
ISBN-13: 9780875845753
ISBN-10: 0875845754
Publication Date: 1/1/1996
Pages: 219
Edition: 1st
Rating:
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3 stars, based on 1 rating
Publisher: Harvard Business School Press
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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