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Managing Business Process Flows: Principles of Operations Management
Managing Business Process Flows Principles of Operations Management
Author: Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh
This unique and comprehensive book presents a unifying paradigm for understanding operations, based in the belief that a large part of operations management is the design and management of business processes. The overall objective of the book is to demonstrate how managers can control process structure and process drivers to achieve desired busi...  more »
ISBN-13: 9780131354852
ISBN-10: 013135485X
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Publisher: Pearson Prentice Hall
Book Type: Paperback
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