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Managing Innovation: Cases from the Services Industries (Series on Technology and Social Priorities)
Managing Innovation Cases from the Services Industries - Series on Technology and Social Priorities
Author: National Academy of Engineering
This book of case histories is devoted solely to service industries and the technologies that drive them, as told by those who have developed segments of these industries. The chapters cover innovations, such as Federal Express's advanced system for package tracking, Citicorp's development of the Automated Teller Machine, AT&T's experience with ...  more »
ISBN-13: 9780309038911
ISBN-10: 030903891X
Publication Date: 1/1/1988
Pages: 224
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Publisher: National Academies Press
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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