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Managing for Quality and Performance Excellence
Managing for Quality and Performance Excellence
Author: James R. Evans, William M. Lindsay
Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for t...  more »
ISBN-13: 9781285069463
ISBN-10: 1285069463
Publication Date: 1/2/2013
Pages: 784
Edition: 9
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Publisher: South-Western College Pub
Book Type: Hardcover
Members Wishing: 1
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