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I had 2 books go lost in the mail and have now received them. Both of the books have postage from the PO with the date stamp on them. Both of these books were not mailed until after they were declared lost. I read and reread the help docs and think I messed this up. The way I read it I thought I didn't have to mark them received but now when I reread it I think I do. I also want to say neither of the people sending the books let me know they would be sending them late. Sometimes I can read something 5 times and read something different into it each time. Thanks for the help.
Terry, find the listing for each book in your Transaction Archive. You'll see a button marked "Was Book Received?" Click that button and just proceed as if it were a normal swap from there. Make sure you enter in the optional fields about wrapping, postage and, especially, postmark date. The senders will then get a PM from PBS warning them about sending books out late, and it will become part of their member record.
Also, keep in mind that your credit for each book was refunded to you when they went lost, so you'll be charged a credit for each now. This is not a double charge (since the original was refunded) but if you aren't aware of it you could end up with a negative credit balance, or be wondering where two credits went.
The answer to this depends on whether or not you requested these titles from anyone else after the books were declared lost. If you didn't, then yes you must mark the books as received. If you did request the books again and the original sender did not notify you in a PM to ask if you still wanted the books then you are not required to mark the books as received.
From the Help Center:
When a lost book arrives, you must mark it received.
To do so:
The book will have been placed on your Wish List when it was declared Lost, so you should remove it from there if you do not wish to be offered another copy when it becomes available.
If the book has a very late postmark on it and you have re-requested it and you will end up with 2 copies, see My requested book arrived with a late postmark! for information.
Here's the late postmark information:
If the book was declared lost in the mail and you requested a second copy because you thought the first one was really lost:
Last Edited on: 2/17/09 6:11 PM ET - Total times edited: 1