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Topic: Cant mark recieved ?

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rockmom66 avatar
Subject: Cant mark recieved ?
Date Posted: 4/7/2010 9:12 AM ET
Member Since: 12/30/2007
Posts: 1,739
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Requested book recieved yesterday, 4/6.

Sender hasnt marked it mailed yet.

Mailing label printed on 4/2, postmarked 4/2.

PM'd sender , no response.

Cant find anyway to mark mailed, will it 'timeout' as far as mailing deadline goes. Its not yet in my Trans. Arch to mark recieved.  And then my request go back into system.

Just wait and see, or am I missing something.

TIA

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Date Posted: 4/7/2010 9:26 AM ET
Member Since: 8/23/2007
Posts: 26,510
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IF they don't mark it mailed then yes it will time out and reorder the book for you.  Unless it's WL then it'll go back on your WL.  I wouldn't buddy a credit or mark it received until you know you don't have a 2nd copy on the way.  If you aren't right on the computer when it gets cancelled-it could be reordered and printed by the next person before you can cancel the request.  Then you'll be stuck with 2 copies.  You do not have to give a credit to the person who doesn't mark it mailed if you end up with 2 copies.  You shoujld give them a credit if you are able to cancel the 2nd request or remove it from your WL in time.  You'll be able to mark it received from the Transaction Archive.

kilchurn avatar
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Date Posted: 4/7/2010 12:05 PM ET
Member Since: 6/29/2007
Posts: 17,641
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Sara,

In all likelihood, this is a situation where the first sender failed to mark it sent and your request was passed on to the person showing on your My Account page.  I would check your transaction archive for the book to see if it shows up there as a canceled transaction.  If so (and the active transaction has not been printed yet) you can mark it received and cancel your current transaction.

 

Mary

rockmom66 avatar
Date Posted: 4/7/2010 4:45 PM ET
Member Since: 12/30/2007
Posts: 1,739
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No, I believe its the same person.  Same first name and last initial, and its not an extremely common name.