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Topic: If it's not marked received?

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Subject: If it's not marked received?
Date Posted: 10/21/2008 5:01 PM ET
Member Since: 1/26/2006
Posts: 318
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Then what happens?  I'm not worried about my credit because I use the online postage.  I checked and it says the person I sent the book to received it on the 14th.  But everyday, there it is on my page because it hasn't been marked as received.  I'm just hoping it doesn't get marked somehow as "missing" if the person really has it.  I've already send them a nice PM just to make sure they really received it...but no response.  I know it's a silly thing to worry about :)

Date Posted: 10/21/2008 5:09 PM ET
Member Since: 5/10/2007
Posts: 5,526
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they may be on vacation or not have computer access right now or it might have been delivered somewhere else.

Amy
Date Posted: 10/21/2008 5:38 PM ET
Member Since: 3/11/2008
Posts: 1,716
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Maybe you could send them a friendly reminder?

I did that once and the requestor sent me a PM back saying that she was out of state and would mark the book received when she got home and she was well within the time limit.

Date Posted: 10/21/2008 6:02 PM ET
Member Since: 7/31/2007
Posts: 2,690
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I would just leave them alone...PBS sends reminders, you  have your credit so no need to worry about it.

Date Posted: 10/21/2008 9:18 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Per the Help Center:

"USPS sometimes scans a package as "Delivered" when it reaches the requestor's local Post office

  • there may be a few days' delay before the package reaches the destination address.
  • If your package has been scanned as Delivered and has not been marked received a week later, please contact the requestor first using the PM button on the transaction.  If she or he does not respond to your PM within 3 or 4 days, please contact us, and we will look into it."

So, the member may not actually have the book yet.

Cheers,

Catt