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Marketing Government and Social Services (Wiley Series on Marketing Management)
Marketing Government and Social Services - Wiley Series on Marketing Management Author:Charles W. Lamb, John L. Crompton This innovative approach to managing government agencies, shows administrators how to apply private-sector marketing concepts and strategies to the delivery of public services. It explains how an agency's problems can be understood from a marketing perspective and offers practical, 'hands-on' guidance for developing marketing-based solutions tha... more »t coordinate distinct yet interrelated functions into an integrated service delivery system. Also provided is a general introduction to marketing along with specific marketing-based ideas for program planning, development, budgeting, public relations and management.« less