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Measuring the Performance of Public Services: Principles and Practice
Measuring the Performance of Public Services Principles and Practice
Author: Michael Pidd
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ens...  more »
ISBN-13: 9781107004658
ISBN-10: 1107004659
Publication Date: 3/19/2012
Pages: 332
Edition: 1
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Publisher: Cambridge University Press
Book Type: Hardcover
Members Wishing: 0
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