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Measuring Quality: Performance Measurement in Libraries (Ifla Publications)
Measuring Quality Performance Measurement in Libraries - Ifla Publications
Author: Roswitha Poll, Peter Te Boekhorst
The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, ...  more »
ISBN-13: 9783598220333
ISBN-10: 3598220332
Publication Date: 6/30/2007
Pages: 269
Edition: 2 Revised
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Publisher: de Gruyter Saur
Book Type: Hardcover
Members Wishing: 0
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