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Measuring and Valuing Customer Relationships: How to Develop the Measures That Drive Profitable Crm Strategies
Measuring and Valuing Customer Relationships How to Develop the Measures That Drive Profitable Crm Strategies
Author: Robert Shaw, David Reed, Business Intelligence
ISBN-13: 9781898085331
ISBN-10: 1898085331
Pages: 250
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Publisher: Business Intelligence Ltd
Book Type: Paperback
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