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Topic: Member canceled

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Subject: Member canceled
Date Posted: 10/8/2010 7:05 AM ET
Member Since: 6/13/2009
Posts: 503
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Question......a member requested a book from me.....I accepted using the 'will mail later" of three days option. I print out the wrapper on the third day as planned and take it to the post office to ship.  When I get back home to mark it mailed (a few hours later)......the member had canceled the request.

I pm'd her to let her know I had shipped the book prior to her canceling ...........but she hasn't responded.

Does she still have to mark it recieved? And will I still get my credit?

Date Posted: 10/8/2010 7:19 AM ET
Member Since: 8/6/2006
Posts: 1,619
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I thought that once you printed the wrapper the requestor couldn't cancell the order.  Am I wrong?

Date Posted: 10/8/2010 7:34 AM ET
Member Since: 6/13/2009
Posts: 503
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Thats what I thought...............and I still see it on my "books I have mailed" list. But I got an email from PBS saying they had canceled the request.

Maybe it was a system glitch???  I guess I will have to wait and see if they mark it recieved.

Date Posted: 10/8/2010 8:20 AM ET
Member Since: 4/23/2007
Posts: 9,515
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Tammie please see this section in the Help Center for various scenarios:

 

My request was canceled but I already mailed the book!

Date Posted: 10/8/2010 8:20 AM ET
Member Since: 6/13/2009
Posts: 503
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Ooops...my mistake....its a different book....both were star wars books and I guess I just looked to quick and didn't see the slight difference in titles.

Sorry all