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Topic: Members not responding.

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Subject: Members not responding.
Date Posted: 6/13/2012 5:15 PM ET
Member Since: 10/3/2009
Posts: 60
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I have ordered this same book ( Secret Baby Santos by Barbara McCarley ) 3 times by 3 different members and still no response. What's up with this ?

Date Posted: 6/13/2012 5:41 PM ET
Member Since: 3/13/2009
Posts: 8,022
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Sometimes this happens.  You'll order a book and it happens that you get a bunch of inactive members.

When they don't respond they'll get a mark on their account and after a certain amount of inactivity, their account will be put on hold.

Date Posted: 6/13/2012 5:44 PM ET
Member Since: 1/17/2009
Posts: 9,727
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members have 5 days to respond to a request for a book. If they do not answer the request after 5 days, the book order automatically rolls over to the next person in line who has the book posted.

if you are cancelling the orders and ordering the same ISBN of the book again, then you are ordering the book from the same person that you just cancelled from, and the 5 day window for them to answer is starting again each time.

Usually it is best to order the book, and then just wait for it to be mailed. The system will pass on the book request until someone can mail the book.

Date Posted: 6/13/2012 5:55 PM ET
Member Since: 10/3/2009
Posts: 60
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It has been passed on 3 times.

Date Posted: 6/13/2012 7:28 PM ET
Member Since: 8/19/2007
Posts: 4,243
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Charlotte - I've had that happen quite a bit recently.  Members who've apparently been here for a while, are no longer active, and the books roll over.  Finally on several of them, I just gave up and canceled after the third attempt.  Eventually I'll probably order the books again, but I've got plenty to read.  Good luck. Pat

Date Posted: 6/13/2012 7:56 PM ET
Member Since: 12/28/2006
Posts: 14,171
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A busy time of year, I've also noticed more transactions timing out.  Pat yourself on the back for doing your part to weed inactive books/members out of the system.



Last Edited on: 6/21/12 2:32 PM ET - Total times edited: 1
Date Posted: 6/17/2012 12:05 PM ET
Member Since: 10/3/2009
Posts: 60
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Well, tomorrow it will pass over a 4th time !!

Date Posted: 6/17/2012 1:50 PM ET
Member Since: 12/5/2009
Posts: 52
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I've had several books I've requested time out in the past couple of weeks.  It's frustrating, because these are ones where there's only one copy in the system anyway, lol.  I hate the idea of having a credit (since I'm always low on credits anyway) being tied up and possibly missing something else that I want...but I've tried to look at it from the standpoint of everything happens for a reason.  Maybe that credit was meant for an even better book, etc.!

Date Posted: 6/19/2012 11:05 AM ET
Member Since: 10/3/2009
Posts: 60
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This is the last person who has the book posted, wow, 4 people and no responce.

Date Posted: 6/21/2012 9:38 AM ET
Member Since: 10/3/2009
Posts: 60
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At last, the book got mailed !!

Date Posted: 6/21/2012 3:22 PM ET
Member Since: 8/26/2006
Posts: 9,327
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I'm so glad -- I've been watching your saga here.