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Microsoft CRM for Dummies
Microsoft CRM for Dummies
Author: Joel Scott, Michael DeLisa
* The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace — * Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed deci...  more »
ISBN-13: 9780764516986
ISBN-10: 0764516981
Publication Date: 7/25/2003
Pages: 384
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Publisher: For Dummies
Book Type: Paperback
Members Wishing: 0
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