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Topic: Modern post office?

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Subject: Modern post office?
Date Posted: 9/2/2011 4:39 PM ET
Member Since: 5/15/2008
Posts: 193
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Just a sign for the times how the PO is making itself irrelevant: I went to my PO today for it's first day WITHOUT cash registers.  TPTB decided to remove them and go to pen & paper processing.  I find it hillarious that in this day and age, there is a company that thinks that cash registers are not a necessity or perhaps beneficial.

Side note: this PO first got it's cash registers installed when an employee, using the pen & paper method, managed to steal around $10,000 from the company.



Last Edited on: 9/2/11 4:40 PM ET - Total times edited: 1
Date Posted: 9/3/2011 12:13 AM ET
Member Since: 5/1/2007
Posts: 6,559
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Pen & paper processing???  They give you a handwritten receipt? 

Date Posted: 9/3/2011 7:30 AM ET
Member Since: 5/15/2008
Posts: 193
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Yes, and calculate postage rates by looking at charts.  And control money by doing occasional audits of stamps, etc.  The staff there is not having much fun right now, and I can't blame them.



Last Edited on: 9/3/11 7:31 AM ET - Total times edited: 1
Date Posted: 9/3/2011 9:31 AM ET
Member Since: 10/30/2008
Posts: 1,996
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Wow...sounds like my local PO...I have to mail my PBS packages from other POs in other counties just so I don't get overcharged. 

Date Posted: 9/3/2011 12:20 PM ET
Member Since: 5/25/2009
Posts: 599
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My one employee PO doesn't have any of that fancy stuff either. They have a calculator with a paper strip that comes out! All of the outgoing mail gets stamps on it. Fortunately they do have a CC machine, and a portable scanner for DC. 

Date Posted: 9/6/2011 3:14 PM ET
Member Since: 1/19/2009
Posts: 61
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The PO I work at has always been what is called "manual." We have electronic scales, credit card machine, scanner, computer, and a calculator. We do the accounting at the end of the day by hand.  Receipts are written out by hand. We have an old fashioned cash drawer and actually have to count back change to the customers.  Several PO's in the area have been "downgraded" to this method.

Date Posted: 9/6/2011 3:54 PM ET
Member Since: 5/15/2008
Posts: 193
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Which is my point... how does that make the system better?  It makes more room for mistakes, for example, printing a PVI meter strip for one amount and then charging the customer something else, or maybe calculating the wrong postage for an item, or, as has been the case for me at many manual POs, having to teach the different rate structures for the electronic DC, with at least two offices insisting that it's free (like on Priority) rather than 19¢...

No business today would run without a basic cash register -- except for the USPS.  Even the corner coffee shop that doesn't report all of their cash receipts still uses a cash register.  It just seems like the dumbest move ever.  And according to the local PM, the affected offices in this area agree.  Her first words were, "thank goodness I'm able to retire next year."