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Module 7: Listening and Responding (Managerial Communication Series)
Module 7 Listening and Responding - Managerial Communication Series
Author: James S. O'Rourke, Sandra D. Collins
This text, written by Sandra D. Collins, explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening, including culture, perceptions, and personal agendas are discussed, and strategies for overcoming them are offered. Examples of how orga...  more »
ISBN-13: 9780324301670
ISBN-10: 0324301677
Publication Date: 9/6/2005
Pages: 128
Edition: 1
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Publisher: South-Western College Pub
Book Type: Paperback
Members Wishing: 0
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