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Never mind....I found the answer....I should have read a little bit further down on these posts. Thanks Mary....Yea, I just saw that other post....you guys are most helpful. Sorry :) Last Edited on: 3/30/09 5:17 PM ET - Total times edited: 2 |
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Hmm. It sounds to me like she didn't mark it mailed and let it time out. You don't owe her a credit. Look in the help docs, copy/paste the info and PM her-in fact there's another question where someone asked the same thing earlier today. It's not your fault that she didn't mark it mailed and you shouldn't have to pay for 2 copies of the book. You do not have to send the book back to her. |
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Wendy, the Help Center guidelines state that if you receive two copies of books from a situation like yours, you are only obligated to give the current transaction (the one you CAN mark received) credit for the book. The other sender is out of luck credit-wise because they did not follow site guidelines and mailed a book for an ended (canceled) transaction. You would only be obligated to give the first sender a credit if you had not received another copy of the book. There are many reasons why someone would send a book after it was canceled, but it should never be done here so as to not create this very scenario. |
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