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Topic: I am new...can someone answer my question?

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Subject: I am new...can someone answer my question?
Date Posted: 2/2/2009 7:47 AM ET
Member Since: 1/29/2009
Posts: 32
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I am new on here and I figured out how to order books and post books, but how do I know when I am supposed to send out a book ?

Date Posted: 2/2/2009 8:00 AM ET
Member Since: 7/7/2007
Posts: 4,815
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Hi Alexandria--

 Welcome to PBS!  Your first stop should be the Help Center, which can decribe the sending and receiving process, along with many other mysteries of PBS life.  Just use the Help Center tab up at the top of your screen.

When someone requests a book from your shelf, you'll get an email notifying you and you'll see the request on your "My Account" page.

Cheers,

Catt



Last Edited on: 2/2/09 8:01 AM ET - Total times edited: 1
Date Posted: 2/2/2009 9:29 AM ET
Member Since: 2/26/2006
Posts: 35,010
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Welcome Alexandria!

Like Catt said, at the top of this page, under "Help Center" use the pull down menu to get to "How to Swap Books?".  This will give you a basic overview of the process.  The Help Center is a great resource.

And it's a good idea to get into the practice of checking your Main Account page everytime you log on to PBS.  It's located at the top of this page under "My Account" and use the pull down menu to get to "Main".  This page will show all you open transactions and anything that needs attention.  Books requested, books to be mailed, etc.  This is the page where you will go to see who wants your book, where to print the address label, mark a book mailed or received, etc. 

Date Posted: 2/2/2009 10:09 AM ET
Member Since: 7/7/2007
Posts: 4,815
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<<And it's a good idea to get into the practice of checking your Main Account page everytime you log on to PBS.>>

Log in to PBS?  Heck, just make it your home page and live here like some of the rest of us :-)

Cheers,

Catt

Date Posted: 2/2/2009 5:14 PM ET
Member Since: 6/30/2006
Posts: 2,303
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Welcome. I have ordered a book from your shelf, so that you can experience what it is like. (It could be an hour, or so, before the order shows up.

Geri (geejay) -
Date Posted: 2/2/2009 6:30 PM ET
Member Since: 9/2/2008
Posts: 9,094
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Welcome,

You should get an e-mail telling you someone wants one of your books.  Just view the message and follow the instructions.  No worries, you have five days.