Today i received a book that my son was waiting for a long time, it was a wish list book.

It has red stain on the side of the pages and in the middle of two pages, she said she is a newbie and that my request was accepted as soon as she posted the book.

Now what do i do ?

I would PM her with the PBS rules regarding posting condition of books and ask for your credit back. 

Yep - her being a newbie and the length of time till she accepted has nothing to do with anything. Presumably newbies can read! ;-)

(they're also more likely to make a mistake, so it's good to give them a chance to make it right, gracefully)

Ok, I send her a pm with the guidlines and asked for my credit back.

Ok, she wrote that if i return the book to her she will return my credit.

You need to tell her to give you an exrtra credit for sending the book back (for postage costs).    I usually don't get the extra credit when I ask.  But at least I can be sure that the book isn't being re-listed here for credit.

Ruth

One other thing - don't agree to their sending you the money to cover costs.  It won't happen.  Insist on the extra credit for mailing costs or keep the book. No point being out the postage and a credit with an unpostable book.

Ruth

To clarify- they need to send you two credits- one to cover the RWAP, and a 2nd to cover the cost of returning the book.

I agree with Sara.  I wouldn't send it back unless they give you 2 credits BEFORE you send it.

Update:  Not resolved, she didn't even answered my last pm to her.

One other thing - don't agree to their sending you the money to cover costs.  It won't happen.

This might usually be true, but not always.  I once sent the wrong game book out and needed the one I sent returned.  I sent cash in the correct book to cover the cost of  mailing the other one back to me (this happened so long ago that I am not sure if I sent cash b/c I was credit poor or if it  was b/c I was still a newbie and didn't know about offering a credit to cover postage since it was a game book).  The other member was kind enough to mail the book back to be before waiting to receive the correct book and the $.   Having said that, unless it was someone I "knew", I'd also not return the book until/unless I had received both credits first.