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Topic: non-PBS package question / USPS route system

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Subject: non-PBS package question / USPS route system
Date Posted: 1/13/2008 12:31 PM ET
Member Since: 10/10/2007
Posts: 5,272
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Hi everyone!

I have a weird sort of question that I hope someone here can help me with, or maybe shed some light on anyway.

During the week of Christmas, I ordered some needlework supplies that I really wanted from a place in Utah that I have previously dealt with and that has a very good business track record. I got an email saying that my package had shipped out on Dec. 31..... except I still don't have it, and it really was mailed by the business (I called and checked). In an incredible moment of stupidity, I didn't think to have the order insured by the USPS, and I likewise have no tracking information on it.

Here's the problem:

I live in Central Florida, about an hour east of Orlando, on the Atlantic ocean side of the state. Very recently, there was a massive traffic pile-up with fatalities and multiple injuries on the other side of the state, between Tampa and Orlando. Several semi-trucks not only burned but actually MELTED into the pavement. The interstate was shut down for about 36 hours and sections of it actually had to be repaved before it could be opened again. Of course, one of those trucks was a USPS semi truck full of either first class or priority mail (or both, or maybe all sorts, I don't know).   The whole thing was very tragic and could have been prevented (IMHO), and I am certainly very sorry for the families that lost loved ones that day.

If you missed the news story, here is the link: http://www.orlandosentinel.com/news/local/state/orl-bk-accident01092008,0,7343581.story?coll=orl_tab01_layout

I really don't know the route that the mail would take from Utah to Florida, specifically my part of the state. Is it possible that my package was on that truck that burned down? I'm hoping that it wasn't, because the truck was somewhere between Tampa and Orlando (in the wrong part of the state). Does anyone here happen to know where the USPS flies the mail into and out of the state of Florida? There are airports in both Tampa and Orlando, although I think Orlando's airport is larger.

Also, is there any sort of recourse in weird events like this, or am I just SOL because I didn't get the insurance?

Date Posted: 1/14/2008 12:32 PM ET
Member Since: 2/28/2007
Posts: 2,164
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There is a "lost package" form you can file with USPS which forces some type of tracking for your package.  But if that turns up nothing, as you say, unfortunately, you are SOL.  Sorry about that - had it happen to me too, it's no fun.

Date Posted: 1/14/2008 6:15 PM ET
Member Since: 8/16/2007
Posts: 15,231
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I'd talk to your local PO people. They may know if its possible it was on the truck. Taking 2 weeks isn't completely out of realistic though. Judging from the lines at the PO yet, the "holiday" mail load is still pretty high.