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Topic: Got offered wish list book twice

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Subject: Got offered wish list book twice
Date Posted: 5/21/2009 7:08 PM ET
Member Since: 1/24/2008
Posts: 36
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A few days ago,  I received a wish list book.  All was well, and I marked it received.   Perfect completed transaction.  But yesterday, I was offered the same book, even though my wish had already been fulfilled.  It's not on my wish list anymore, so I'm curious how this could have happened.  I figure it was just a bug in the system.

ruthy avatar
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Date Posted: 5/21/2009 7:19 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Please let the PBS team know about this.  If they're working on the system then glitches can happen and they need to know about it so they can fix it.  Go to the Contact Us link at the bottom of the page.

Ruth

melanied avatar
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Date Posted: 5/21/2009 7:24 PM ET
Member Since: 8/16/2007
Posts: 15,234
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Double check the ISBNs and make sure they are the same and not a case where were you had two different versions on your WL. If it is the exact same book, then contact the site.

I had this situation before. I received my WL book and then a day or two later I got another offer. I contacted the site baffled as can be. They came back and told me I had added it to my Wish List again while it was in transit. They even told me some of the other things I did during that session on the site to show that it was not a glitch, I had actively added it. I was a wee bit embarassed, but found it pretty cool that they could pinpoint the info that well.