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Topic: out of curiosity....

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Subject: out of curiosity....
Date Posted: 8/17/2009 6:39 AM ET
Member Since: 8/16/2009
Posts: 37
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does anyone know the time from for this action... I list a book and then I get a request not too long after.. is there lag time or does it happen pretty quickly? I guess what I'm asking is if there is a syncing that happens within the site every hour or so that matches things or something like that... I'm just wondering because I listed a book and it wasn't too long after that it was in requested...

Date Posted: 8/17/2009 7:24 AM ET
Member Since: 12/21/2007
Posts: 1,642
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When someone orders a book from you, there is a 1 hour "buyer's remorse" hold on the book but after that expires, the book will show up on your books requested from you page. You might have had a book also that was on auto-request for a wishlist. My guess is that it was an auto-requested wishlist book.

Date Posted: 8/17/2009 7:57 AM ET
Member Since: 5/16/2008
Posts: 2,175
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You know what's weird? That buyer's remorse isn't always in effect. Last week, I got a WL offer and accepted it right away. It was NOT posted by a friend, it was not on auto-WL, it just came from the FIFO. Not five minutes later, I got another message saying "Book mailed." I didn't mind of course, because I certainly wanted that book, but remember wondering what happened to the one-hour remorse thing.

Date Posted: 8/17/2009 8:00 AM ET
Member Since: 8/16/2009
Posts: 37
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Ok interesting.. because it seemed like it happened pretty quickly.. I dont' think there is auto-request on it because it still has a waiting to see if the person has the credit and a 48 hrs thing... unless I am miss understanding the auto-request... but thanks for the info

Date Posted: 8/17/2009 8:01 AM ET
Member Since: 8/16/2009
Posts: 37
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Yeah it shows up in my wish list holds... and says Status: Waiting 48 hours for other member to confirm that they have credit(s) for this book.

Sandra (dru) -
Date Posted: 8/17/2009 8:19 AM ET
Member Since: 1/20/2006
Posts: 508
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If the request is on auto-request the 1 hour buyers remorse applies. If the book isn't on auto- request it goes straight to your My Account page as a requested book.   ETA: this is for WL books.



Last Edited on: 8/17/09 9:14 AM ET - Total times edited: 2
Date Posted: 8/17/2009 9:18 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If you post a WL book it immediately gets offered to the 1st person in line.  It never goes on your shelf.  The only lag time is if it's on autorequest where it does the 1hr buyers remorse thing.  When a WL book that's been on 48hr hold is accepted there's no 1hr Buyer's Remorse hold.  If the other person happens to be online when the WL book gets posted (or accepted by the wisher) it can all happen very quickly.

Geri (geejay) -
Date Posted: 8/17/2009 9:22 AM ET
Member Since: 9/2/2008
Posts: 9,094
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Teresa I had to read your post again.  Everyone has answered what you asked very nicely. 

I thought you wanted to know how fast things can work here.  Want to see the numbers go to the bootom of any page My Account and then click on Under the Hood.  When things are hopping you can barely keep up with eveyrthing going on here.

Date Posted: 8/17/2009 9:56 AM ET
Member Since: 8/16/2007
Posts: 15,200
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If a book is Wish-listed and not on auto-request, it will go immediately to the WL Hold tab on your main screen when you post it. It will move to the Requested From You screen as soon as the person it was offered to accepts the offer, that can be anywhere from seconds to 48 hours.

If a Wish List book is on auto-request, it will not go into the WL Hold tab at all, it will remain on your shelf with a little grey (!) symbol. After an hour it will move to your Requested From You tab.

All requests from your shelf for non-wishlisted books will have a 1-hr. buyer's remorse on them. So if you posted a non-WLed book and it showed up on the books posted and someone ordered it right away, you would not see that request for 1-hr.

The 1hr buyer's remorse on auto-request WL books and on the general orders will be cancelled if the requester PMs from the button on that request. (Good thing to use if you have someone on the other end of the request waiting to accept it).

Does that help at all? It sounds to me like you are seeing the Wish List holds on books that are on WLs, but not on auto-request showing up in the Hold tab.



Last Edited on: 8/17/09 9:56 AM ET - Total times edited: 1
Date Posted: 8/17/2009 11:12 AM ET
Member Since: 5/16/2008
Posts: 2,175
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How come then, the book I got offered went back to the sender so quickly? I got the WL offer, I accepted, and then 5 minutes later it was marked mailed. Where was the 1-hour remorse? The book was not auto-WL and the sender did not PM me. It was simply from the FIFO- she posted it into the system, I was first in line, and I snapped it up. She never PMed me about a thing though, so I was just surprised to see it marked mailed 5 mins after I accepted it.

Date Posted: 8/17/2009 11:13 AM ET
Member Since: 1/17/2009
Posts: 9,911
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Teresa,

If you post a book that was recently wish listed, those usually go very fast, too. I put a lot of WL books that I know will be heavily posted soon onto My Reminder List instead of onto my WL, and I check every day. Just this week, I ordered books that appeared on my RL as now having copies available. I know that they were posted within the previous day.

Date Posted: 8/17/2009 11:50 AM ET
Member Since: 1/10/2009
Posts: 332
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Recently I had a book go from a WL offer to me, to my accepting it, to the sender printing the label so fast that didn't have time to check his shelf to see if he had any other books I might want to request as well. I try to leave some time between when I accept a request and indicate when I can send it, and when I make the label, so the requester can look at my bookshelf to see if anything else appeals.
Date Posted: 8/17/2009 11:55 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Like I said when you accept a WL offer there's no 1 hr buyers remorse. Only with autorequest-which doesn't make much sense to me since how often are you likely to be on right at that time and cancel it before the 1hr is up.  I'm here a lot and I still rarely notice an autorequest book until it's enroute to me most of the time. 

Some people have limited computer access at the library or a friend's house. So they print and mark mailed immediately. 

Date Posted: 8/17/2009 12:05 PM ET
Member Since: 8/1/2009
Posts: 301
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That "under the hood thing "is awesome!

Geri (geejay) -
Date Posted: 8/17/2009 1:31 PM ET
Member Since: 9/2/2008
Posts: 9,094
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Purvi it's fun to watch that Under the Hood thing isn't it?  I get a kick out of just watching it at times.  Really awesome how fast books are coming and going.  Being on the forums you don't realize how many people are on the site in the daytime.  Right now there are over 3,000!

Heather check the italics in Getting A Wish List Book.   I think you just had someone who was online, saw the request and slam, bam, mailed a book.  I've managed to do that on occasion.

Also, others might want to check the very last part about all versions of WL books.  I didn't know that part.

Getting a Wish List book:

  • When an ISBN on your Wish List is Posted into the system, and you are the first active wisher"in line" for that ISBN, you will get a "Wish List offer" email from PBS.
    • The book will be held for you as an "exclusive" for 48 hours
    • To respond to the email offer, log into PBS and click on the offer to accept or decline it
    • If you do not have credits to request the book, you will be given an opportunity to buy credits
    • If you do not respond to the email within 48 hours , the exclusive hold will expire, and the book will be removed from your Wish List.  It will be moved to your Reminder List, and you will be able to "convert" it back to a Wish List item from there.
    • Once you have accepted a Wish List offer, the request will proceed normally:
      • The sender will have 5 days to respond to the request
      • The sender will have a deadline to mark the book mailed
      • If the sender does not respond in time, or does not mark the book mailed before the deadline, you will get an email and the book will go back onto your Wish List--you will go back to your previous place "in line" for the book again.
    • If you decline the offer of the book,  the book will be removed from your Wish List.  It will be moved to your Reminder List, and you will be able to "convert" it back to a Wish List item from there if you like.
  • If you use auto-request for a Wish List item:
    • When the book becomes available to you and you have credits, you will NOT get an email offer
    • The book will be requested automatically by your account when the book becomes available
      • This will behave like a normal request: the sender's bookshelf will show the "pending 1 hr max" notation next to the book, and the sender will not get the request for an hour after it is submitted into the system.
      • The sender again will have 5 days to respond to the request
      • This will happen whether or not your account is on Vacation/Hold at the time.
    • If you have an item on auto-request and you do not have credits (and your account is not on hold)
      • The auto-request will be converted to a regular Wish List offer: you will get an email notification, and you will have 48 hours to respond, just as explained above.
    • If you have an item on auto-request and you do not have credits (and your account is on Hold)
      • You will simply be bypassed for that book, and you will remain in the same "place in line" in the Wish List.
  • When your Wish List book arrives and you mark it received:
    • The system will offer to remove all alternate (linked) ISBNs of that title from your Wish List
    • This will be done automatically unless you uncheck the box under this option when you mark the book received.

Now, the very last part I didn't know that.  And I've seen other people mention this so I left it for everyone to see.  I know some people have all the versions of the book on their shelf  and I've seen them question when to take it off.  Here's the answer - PBS will handle it!  You just have to make sure you have the box checked on your settings page.

 



Last Edited on: 8/17/09 1:36 PM ET - Total times edited: 2
Date Posted: 8/17/2009 3:25 PM ET
Member Since: 6/13/2009
Posts: 433
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Margaret H - I do the same. At the moment I'm offering a 3 for 2 deal.  So once I get the request, I send a PM letting them know about the deal and include in the message "If I don't hear from you or see any further requests, I will mail books on xxxday " - usually 2 days later.

I wasn't aware of the 'buyer's remorse' until just last week when someone PMd me back saying they had ordered more books but they weren't showing on my account yet.

I also think we have to remember that we use this site for FREE - therefore we should accept the little idiosyncarsies on an overall excellent site.

 

Date Posted: 8/17/2009 3:32 PM ET
Member Since: 1/17/2009
Posts: 9,911
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 know some people have all the versions of the book on their shelf  and I've seen them question when to take it off.  Here's the answer - PBS will handle it!  You just have to make sure you have the box checked on your settings page.

Only if PBS knows the copies are linked. It doesn't usually seem to, judging from the way it doesn't remove my alt-ISBNs from the WL. I just do it manually.