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I have a book request, and I always use the prepaid postage on BPS. My book weighs 9 oz., but when I pulled up the wrapper for mailling, I was charged for a book that weighs 2.8 lbs! I printed out the wrapper before I realized that I was paying over $3 to send a small paperback book that only weighs 9 oz. Has this happened to anyone else? I have been informed that I cannot receive credit for the overcharge on my postage account.
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You can't trust the weight that PBS has. I think it even says on there to make sure the weight is correct. Maybe if you took it ot the post office they could help. I usually submit a book edit if I see the weight is wrong to help keep someone else from having a problem. Whenever I use the PBS postag, I weigh the book because sometimes it looks right but is off just enough to keep a book from going 1st class instead of media mail. |
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Last Edited on: 7/15/11 5:34 AM ET - Total times edited: 1 |
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Yes, I use a scale, and adjust the weight on the wrapper page. It gives me the choice of either book weight or wrapped book weight. If I don't do that and print the wrong postage by mistake, PBS can't refund my $ because the postage has already been forwarded to Endicia, PBS's postage provider, and from there to the Post Office. Then, like Mary, I put in an edit and enter the book weight (not the wrapped book weight, since PBS software adds a bit of weight to allow for packaging materials.). |
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If you are going to mail from home, using PBS Postage, you simply have to invest in a scale. Some say the little kitchen scales work, but personally I wouldn't trust them. The one they have in the KIOSK for sale here at PBS looks to be as good as any others I've seen and is competatively priced. |
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I weight all books, and ALWAYS make sure I type in the correct weight before I print the label. Too many of them are wrong. |
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Yes...unfortunately there are no refunds for errors on the printable postage. I will say though--now that you have done this once, it's highly unlikely (unless you're a real scatterbrain) that you'll do it again. I did the same thing a few months ago and now am very careful about checking the weight before actually printing. It really is true that the best way to learn is from a mistake. :o)
Cheryl |
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I bought a scale not long after I joined so I can get the correct postage. I've had some book club edition hardcovers that weren't as heavy as regular hardbacks so I saved some money that way. I've also had a few paperbacks show a lighter weight, so the corrected weight avoided problems of having postage due and have them have to pay, or refuse and have it returned. |
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