Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Didn't get PBS with DC label, can I reprint for no add'l 27 cent fee?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Didn't get PBS with DC label, can I reprint for no add'l 27 cent fee?
Date Posted: 4/19/2009 11:37 AM ET
Member Since: 1/7/2007
Posts: 71
Back To Top

I just accepted a book request, and went to print the wrapper (I use PBS DC) ... I clicked on the "print wrapper" button, and was first shown a pop-up screen that said something to the effect of "there was a problem with this request, no money or credits have been removed from your account, reloading the page" --- ok fine, not a problem.

I clicked for a second time on the Print Wrapper button and I was taken to a page that said "Internet Explorer cannot open this page" .... now, in my Money Registry area, I see that the fee for the PBS DC was deducted on this particular book, but I have NO wrapper!

If I click on the "can't get wrapper to print" button and do it all over again, aren't I going to have the 27 cent fee deducted again? I thought there was a way to reprint a label without paying the fee again, but can't seem to find it. Doesn't seem fair for them to get two fees out of me for one book.  Is there maybe a glitch in the system this morning that is not printing things?  Any suggestions on how to reprint without getting dinged with another fee?

Thanks,
Melissa

Date Posted: 4/19/2009 11:41 AM ET
Member Since: 5/27/2006
Posts: 11,985
Back To Top

If you click on the print label button to reprint it, you will not be charged again.

Date Posted: 4/19/2009 11:44 AM ET
Member Since: 1/7/2007
Posts: 71
Back To Top

THANK YOU Lori!