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Topic: PBS - Unsafe Website??

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Lisa W. (WAL) -
Subject: PBS - Unsafe Website??
Date Posted: 2/22/2010 8:17 PM ET
Member Since: 3/7/2007
Posts: 718
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I got this message today everytime I have come to PBS and the address line is RED - Anyone else having this happen??

This website has been reported as unsafe


We recommend that you do not continue to this website.

Recommended icon Go to my home page instead

This website has been reported to Microsoft for containing threats to your computer that might reveal personal or financial information.



More information

More information
This website has been reported to contain the following threats:
  • Malicious software threat: This site contains links to viruses or other software programs that can reveal personal information stored or typed on your computer to malicious persons.

Learn more about phishing
Learn more about malicious software
Report that this site does not contain threats
Not recommended icon Disregard and continue (not recommended)
Date Posted: 2/22/2010 8:19 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Hi Lisa, it was reported to PBS and they are looking into the problem.  There is also a longer discussion over on CMT. 

Date Posted: 2/22/2010 8:21 PM ET
Member Since: 2/21/2009
Posts: 2,925
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I haven't been getting that - what security software are you using? That said, Adobe has been having problems, and issued an update and I've gotten Adobe reader errors here all day today, and when I originally sign in, today it asks me if I want the secure items as well. Somethings whacked...and hopefully will get fixed soon! :-)

Subject: Security risk
Date Posted: 2/22/2010 8:30 PM ET
Member Since: 11/18/2005
Posts: 5,442
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I checked the avast site and they are running a scan check on paperback swap...also got a message at the bottom of the page..something to do with difficulties that seem to have gon e away????

Date Posted: 2/22/2010 8:34 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Firefox is not reporting any issues, but I am receiving alerts in IE

Date Posted: 2/22/2010 8:48 PM ET
Member Since: 6/4/2007
Posts: 2,941
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My AVG has been pulling that stunt with half the sites I go to.  It's not as if I'm browsing the far reaches of the Net, either, I'm talking news sites, my bank, even ESPN.  I'm not sure what causes it, but I've ignored it and, thus far, no problems (knock on wood).  I think it might actually be ads on those sites, and reloading the page to ignore the warning might change which ads are displayed.  No idea what could be causing it here, though, since I'm fairly certain there's no ads on the main page, and so far I've not encountered the problem here that I can recall.

Date Posted: 2/22/2010 9:12 PM ET
Member Since: 5/14/2009
Posts: 6,852
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It looks like the issue was resolved - yay team

Date Posted: 2/22/2010 9:24 PM ET
Member Since: 8/10/2005
Posts: 4,601
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I got an alert when I checked in today from work, too...it activated the Symantec Virus Protection software and I had to have IT run a deep scan. They did fix the problem in short order, not sure what it was they found as it was just at my leaving time and I had to go. Glad PBS got it fixed already.


Date Posted: 2/22/2010 10:23 PM ET
Member Since: 5/18/2007
Posts: 13,223
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No .... this issue is most definitely NOT resolved!!!! Robin and Cheryl, who told you this is fixed? I hope they're going to continue working on it. I'm on Safari and I could barely get in to type this!! I'm not sure what it'll do on IE. 

Last Edited on: 2/22/10 10:24 PM ET - Total times edited: 1
Date Posted: 2/22/2010 10:30 PM ET
Member Since: 8/16/2007
Posts: 15,213
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Susan - the site has the problem isolated on their end it sounds like so no one should be getting anything new; though they are still working on the issue. That doesn't mean that everyone's machines are clean, it appears that quite a few virus programs did not catch whatever was going on. The Team haven't said what exactly they found, but my virus scanner was catching a trojan/worm attempting to install. Make sure your virus scanner has current definition files and run a thorough virus and malware scan. If you are still having problems with the site, please send in as detailed Feedback as you can so they can continue to work on it.

Subject: What is CMT?
Date Posted: 2/22/2010 10:44 PM ET
Member Since: 7/25/2008
Posts: 55
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there is also a longer discussion over on CMT. what is CMT?

Date Posted: 2/22/2010 11:01 PM ET
Member Since: 1/8/2009
Posts: 2,016
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CMT = Club Members' Thoughts, the first discussion forum on the list.

Date Posted: 2/22/2010 11:02 PM ET
Member Since: 1/14/2009
Posts: 175
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Firsthand experience with this problem today, folks!

I opened a PBS PDF to print a label for a book I'm sending out, and there was a virus attached to the PDF. I'm using an older version of Adobe (5.0) and apparently the malware takes advantage of a vulnerability the older Reader has. Anyway, I just spent the past four hours or so trying to rid my machine of this malware and I finally did it (hooray). If your machine becomes infected, you'll get warnings from "Antivirus Soft" -- a fake antivirus program. You'll have to google the problem and try to find a solution that works for your system if infected. I found mine in the McAfee community forum called "Cure for Antivirus Soft" malware procedures. I used the "HiJack This" function and then downloaded MalwareBytes Anti-Malware free malware sweeper. If anyone else has this mess to deal with, be aware that it's NOT dangerous -- just annoying and really resistent to being removed. It keeps you from being able to access anything online, and it will shut down anything you open... just irritating. So that's my guess why PBS is suddenly considered unsafe. Good luck to anyone on this unwanted adventure. =( 

Date Posted: 2/23/2010 12:10 AM ET
Member Since: 3/26/2008
Posts: 11
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I got infected at work today (Ooops) as well.  I had to call our IT department and hopefully they will have taken care of it.  I also got the bogus Antivirus Soft  warning.  It even ran a "virus scan".  Fortunately, I had someone to call.  

Date Posted: 2/23/2010 3:40 AM ET
Member Since: 2/5/2007
Posts: 30,804
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This hasn't been fixed.  At least not what has happened to my computer.  I got a ton of security warnings and infected files warnings.  Nothing has changed here.

Date Posted: 2/23/2010 7:44 AM ET
Member Since: 2/21/2009
Posts: 2,925
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I got it on my laptop last night....same problem as Jennifer! :-(  I'll be trying to fix it later this afternoon - ugh.

Date Posted: 2/23/2010 8:16 AM ET
Member Since: 11/9/2008
Posts: 14
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I got the AV Soft on my laptop last night.  I wondered where it came from so now I know.  It took me about 2 hours to finally get my system wiped clean.  I used a combination of Spybot, and MalWareBytes but still had to remove some files manually.

Date Posted: 2/23/2010 10:00 AM ET
Member Since: 12/19/2007
Posts: 2,408
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Does anyone know if Macs are involved?  I've not had a problem.

Date Posted: 2/23/2010 10:02 AM ET
Member Since: 6/25/2007
Posts: 5,637
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Does anyone know if Macs are involved?  I've not had a problem.

I'm on a Mac, too and have not had a problem. But this whole thing (viruses, lack of response from TPTB) is troubling.

Last Edited on: 2/23/10 10:10 AM ET - Total times edited: 1
Date Posted: 2/23/2010 10:11 AM ET
Member Since: 7/11/2007
Posts: 1
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I got the same attack last night when I said I could mail a book in two days.  It attacked my computer and gave me all kinds of porn.  I could not get in to delete it.  I hope my husband can fix it tonight.  BTW, we have McAfee scan!  I will no longer use this website, which I love!, until they fix it.

Date Posted: 2/23/2010 10:31 AM ET
Member Since: 2/13/2010
Posts: 3
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I got the message that this is a phishing site from google chrome

Date Posted: 2/23/2010 11:06 AM ET
Member Since: 2/21/2009
Posts: 2,925
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I'd appreciate a clear and concise explanation, together with a clear and concise explanation of how to remove the virus. :-) For those of us that avoid risky sites and have been lucky enough in the past to have our software catch this stuff and thus don't have experience with viruses...this is a nightmare. 

Date Posted: 2/23/2010 11:46 AM ET
Member Since: 5/21/2008
Posts: 181
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I'm on FireFox at home and at work and run Kaspersky in both places and have seen none of the issues at all.  Believe me, if there was something to see, my IT department would be all over me at work. Nothing has been triggered with my 2 systems at all.  I ran a full system scan on both systems just to be sure and nothing showed up.


Date Posted: 2/23/2010 12:37 PM ET
Member Since: 11/5/2009
Posts: 1,083
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Everyone needs to buy Zone Alarm and install it on your computer.  With Zone Alarm I have had zero problems with virus attacks.  It is very little money to pay for the peace of mind it affords.

Zone Alarm is what they call a "firewall" and is your computer's first line of defense when it comes to surfing the internet and reading e-mail.  As far as I'm concerned, it's the most effective protection you can have on your computer.

Also, use Firefox rather than IE as your browser.  Firefox is much better at recognizing and isolating probems than IE is. 

I was on and off this site yesterday numerous times and I didn't even know there was a problem until I read this thread.

Last Edited on: 2/23/10 12:43 PM ET - Total times edited: 2
Date Posted: 2/23/2010 12:49 PM ET
Member Since: 5/18/2007
Posts: 13,223
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Personally, I'm  little ticked that TPTB haven't posted something. I feel they should have. 

I ran a full virus scan yesterday after all of this and according the McAffee and other other freebie ones I have (I run mulitple programs, and my McAfee is always on, as was advised to me by the IT's at work) I'm clear. However, knowing how viruses work I'm not totally confident my virus software was able to block them all. We'll see ...

Last Edited on: 2/23/10 12:51 PM ET - Total times edited: 1