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PEAK Performance For The Technical Professional By Jim Johnson
PEAK Performance For The Technical Professional By Jim Johnson Author:Jim Johnson Jim Johnson's 3 CD set, "PEAK Performance For The Technical Professional", is an audio program designed especially for technicians who also provide front-line customer service. Jim takes a straightfoward, tell-it-like-it-is approach as he presents ideas on professionalism, ethics, sales skills ("Sell doesn't have to be a four-letter word," is on... more »e of his favorite philosophies) for technicians, communication skills and customer service, and how technicians can learn, grow and develop in their chosen field and maximize their income.« less