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Topic: PM'ing a closed account

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snaps avatar
Subject: PM'ing a closed account
Date Posted: 8/2/2009 10:30 AM ET
Member Since: 1/15/2006
Posts: 381
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If I send a PM to someone with a closed account, will they still get it?  The system let me do it but was just wondering if it actually goes out.  Obviously they cannot respond to me with a closed account, but was hoping at least that they got the message.

Generic Profile avatar
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Date Posted: 8/2/2009 11:30 AM ET
Member Since: 12/18/2005
Posts: 1,807
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I think the message sit there until or if the account re-opens. I just had a book I sent go lost in the mail. I checked the recipient's account and it's suspended or on hold. I think the message will go to them but can't be read until it's re-opened.

EmpressCharla avatar
Date Posted: 8/3/2009 11:52 AM ET
Member Since: 6/29/2009
Posts: 53
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You are still able to send a message to someone whose account is on hold. My account is on hold right now because I am getting too many wish list books granted :-) and I keep having to buy more credits. Although my account is on hold, I am still able to read and reply to PMs from other members, I can still post on the forum, and I can still mark books received, etc.

melanied avatar
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Date Posted: 8/3/2009 12:01 PM ET
Member Since: 8/16/2007
Posts: 15,234
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I don't think they will get any e-mails from PBS after the account is closed and they won't be able to log into the account to get them, so I I doubt they will get it.

snaps avatar
Date Posted: 8/3/2009 5:48 PM ET
Member Since: 1/15/2006
Posts: 381
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Charmaine, I think the account is closed or suspended, not on vacation hold. 

Melanie, that's what I was thinking, but the system let me send the PM so I wasn't sure.... it should probably say something like "this account is closed so your PM will not be delivered" or something like that. 

Thanks for the input everyone :)

blubonnet1 avatar
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Date Posted: 8/3/2009 6:11 PM ET
Member Since: 9/21/2006
Posts: 3,374
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i am curious?  why would you want to or even bother with sending a pm to a closed acct?

snaps avatar
Date Posted: 8/3/2009 6:51 PM ET
Member Since: 1/15/2006
Posts: 381
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I know it seems a little odd.  But since you asked, have a seat and I'll 'splain.

I got a notification that my turn came up for a wishlist books so I accepted it and when I looked at the shipper's name it was the first name and last initial of the author of the book.  The author's name isn't that common so I thought hmmmm... I wonder if it really is the author or someone playing games on the system.  I didn't PM her at the time and just thought I'd wait and see.  Well, time goes by and the status shows that the label was printed but it never got marked shipped so I eventually got a PBS notice that they are cancelling the transaction due to no response from the shipper and when I checked the account it was marked closed or suspended.  So I figure somebody is definitely playing games and I'll never see that book.  I forget about it then one day when I checked my PO box, there it was!  They did ship it but didn't mark it shipped.  And based on the fact that the book was signed by the author and inscribed to my name and also came along with some cover flats (is that what they are called?) of her other books, I figured it really was the author that sent the book to me.  So I went into my archive to mark the book received and thought maybe that would reopen her account but it didn't so maybe she closed it herself.

So to make a long story a little longer.... I put a note in the comment box available when marking a book received (or did I PM her afterward? dang, I can't remember now...)  to say thanks for the signed book and extra goodies and to let her know it was cool to get a book directly from the author.  I was hoping she would get it.  I guess I could just go to her website and contact her from there. 

So that's the story...

:)

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Date Posted: 8/3/2009 7:09 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Hmm odd. Maybe she was trying to "sell" her books too much on PBS?  Or maybe she just didn't wnat to do PBS anymore and closed her account herself.  It's possible that she just let too many requests time out and they closed her account.  They've really reduced the # of timeouts it takes to close an account now.