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I'm probably just being impatient, but I'd like some input. I mailed out an audio book on Sept. 10th. I also purchased delivery confirmation from the post office (not from PBS. I prefer not to put any credit information on the internet unless I can help it, especially for such a small amount.). I've tracked the package, and I can see that the post office delivered the package on 9/17 at 11:40 a.m. I still have not received my credits three days later. I suppose the person may be out of town for a short time, or doesn't collect their mail regularly. Perhaps they've even lost access to a computer for whatever reason. I know that I can't do anything through the system until Oct. 8, but as there are two books I'm hoping to order, and there is only one copy available of each, I'm a bit anxious to get my credits! Would it be too pushy to send the person who received the book a pollitely-worded reminder that I am waiting for the credits? Also, if the peson has not acknowledge receiving the book as of Oct. 8, will I still be able to receive my credits at all? Thanks so much for your responses! |
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If it's been 3 days, I don't see anything wrong with a polite PM. To answer your question, if the person does not acknowledge receipt of the item, unfortunately, you cannot get your credit unless you purchased DC thru PBS. |
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I wouldn't mind you sending me a PM if it was friendly. I'd be very careful though, it's so easy to be misunderstood on here. I think I'd just say something like - "I see by the post office DC that the book "Whatever" was delivered. Since it hasn't been marked received I wanted to check and see if the PO maybe delivered it to the wrong address. Thanks for reassuring me by marking the book received if you have gotten it." |
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I think a nice reminder would be fine, underscore on the nice. There is no way to know if something has happened in their life, so I would tread carefully. Something like, "Of course there could be some mixup, but it seems as though my audio book to you has been delivered. I hate to seem pushy, and I do know how busy life is, so when you have a free moment to mark the audio book received, I would really appreciate it. I've got my eye on my next read and am ever so anxious to order it, as soon as I get a credit. Enjoy your audio book and thank you." eta, or what Coz wrote, both are fine to me and wouldn't offend me in the least Last Edited on: 9/20/07 11:18 AM ET - Total times edited: 1 |
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Today's the 20th, right, I usually wait at least a week before I'd pm someone about a book. I had one book the po marked as delivered a full week before the person it was delivered to received it. Life happens, the post office makes mistakes, and sometimes people just get busy and forget about PBS world for a few days. After a week has passed, I'd send a polite PM, inquring about the book:)
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I have PM'ed on books like this before. I usually wait about a week after DC says it's been delivered, and then just send a short note saying DC says it was delivered on x day and that I just wanted to check and make sure it arrived ok. Everybody has always been very nice the few times I have had to send these notes. |
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Thanks, everyone, for your responses I appreciate the good advice, and will wait a week. I'm reassured that others have also have had delays being credited. I am very disappointed, though, that if the person never acknowledges receiving the book that my credits will be lost! :-( , especially since I have proof that I sent it. I will say that I've never had a problem before, though. |
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If you have DC from the post office, can R&R give you credit if you provide the tracking info? Anyone know? |
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From the Help Center (regarding after a book goes lost): If you sent the book with DC purchased elsewhere and it has been recorded as delivered by USPS:
So it appears that if the recipient has become inactive since the package was shipped, the credit might be granted. Last Edited on: 9/20/07 1:54 PM ET - Total times edited: 1 |
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It's only been 3 days since it was marked delivered. It's possible the person has to get their packages at the post office and isn't able to get there more than once a week (like me). I would definitely wait until a full week has passed before worrying about it. However, I also don't think a friendly PM would hurt matters any, and it might even give the person a heads-up that they have a package waiting for them at USPS (I've noticed they aren't always real good about leaving the pick-up slips). |
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You need to have DC through PBS to insure getting a credit if your book goes lost, or it just isn't marked received. That is the main reason I use PBS DC-and to support the site. |
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You all were so right! I was just being impatient! My credits have been received; (and used, lol!). No pm was necessary. Thanks for all the responses! |
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Very interesting on the DC thing. Of course I read all the rules when I joined, but didn't retain it all, and I don't use DC, or I would have gone back to re-read that, but it seems as tho there's no benefit to using DC outside of PBS. I mean, you know your package got there, but you can't prove it to R&R for a credit, so why do it? Am I just looking at this wrong? What do you think? Last Edited on: 9/21/07 9:33 AM ET - Total times edited: 1 |
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IMO; if you're going to use DC, you SHOULD use PBS-DC. It gives you credit assurance and you support the site!
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