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Topic: PM's and email

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Subject: PM's and email
Date Posted: 3/2/2016 3:32 PM ET
Member Since: 6/2/2014
Posts: 11,514
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I used to get an email when someone pmed me. I haven't been for awhile bu since I check in every day it isn't an issue. Is anyone els enot getting emails when they have a pm?

Cathy A. (Cathy) - ,
Date Posted: 3/2/2016 4:17 PM ET
Member Since: 12/27/2005
Posts: 4,150
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PM emails are only sent if you are not online when the PM is sent. Could that be the reason you're not getting them?

I did get a PM email on 2/28, I responded, and the other member answered back. I did not get an email for the second message because I was online at the time. The little red icon at the top of the screen did come up though to alert me there was a new message.

Date Posted: 3/2/2016 4:20 PM ET
Member Since: 6/2/2014
Posts: 11,514
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I don't know. This morning when I went to check my email, I didn't have one for a pm, but I checked here and had one. I hadn't been online in a good 10 hours..

Date Posted: 3/7/2016 3:31 PM ET
Member Since: 2/12/2006
Posts: 4,534
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I think it must be the timing, Michele, or somehow you've inadvertently turned off email notification (in your settings).  I'm still getting them many times each week.

Date Posted: 3/8/2016 1:23 AM ET
Member Since: 8/20/2007
Posts: 1,020
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I continue to receive email notices when I get PMs, but I don't think I necessarily get them for every PM. I log almost every day and haven't kept track of when I do and don't receive email notices. Cathy's explanation sounds pretty reasonable, but I can't verify it one way or the other.