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When my husband and i met, he had Parkinson disease and i had Multiple sclerosis, but both of us were not aware of it...After 5 years his illness became a nightmare, because not only did he had Parkinson, but also diabetes and he was bipolar. He wanted to stay at home so i did the best i could, but in the end i needed help...He died in 2010. Now i am the one who struggle with MS and i am a senior, but SWAP A DVD decided to ban me from their site, how can they do this to a senior with multiple sclerosis? Their reason is that i did not mark some DVD' s received, but if i do not received them, i do not received them, for exemple, today i received a DVD i had ordered more than a month ago, how can i say that i received it? I am banned...I kept the envelop as a proof.
The sender should have the burden of the proof, not the receiver!