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Topic: People not responding to requests

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Subject: People not responding to requests
Date Posted: 5/2/2009 6:47 PM ET
Member Since: 12/3/2005
Posts: 16
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Is this just me or are others experiencing this lately? Frustrating. deb/AL

Date Posted: 5/2/2009 7:09 PM ET
Member Since: 7/3/2008
Posts: 4,984
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Lately I've also been experiencing it, it stinks

Date Posted: 5/2/2009 7:11 PM ET
Member Since: 1/20/2009
Posts: 2,680
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Yes, and it's driving me crazy. It's almost always books from the same series lately too, and while they're sitting in limbo, others get posted that I miss out on because they go to the next person on the WL. I'm just hours away from having it time out again without a response.

So, no, it's not just you. You do get the book eventually, but it can take a few annoying attempts before it happens.



Last Edited on: 5/2/09 7:12 PM ET - Total times edited: 1
Date Posted: 5/2/2009 8:04 PM ET
Member Since: 8/17/2005
Posts: 1,586
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I am lost how many days do they have to mark it accepted???? I am afraid someone who offered me a deal...hasnt marked the books and if it goes to the next person I will not get the deal of 5 for 2...no reply to pms......I am kinda concerned

Date Posted: 5/2/2009 11:28 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I think that with the huge influx of new members in the last year - thanks to all the TV advertising on news shows on saving money - that lots of people join but use their 2 free credits and leave without closing their bookshelves or account.  So this is the only way that PBS has to delete those dormant or abandoned accounts.  It's not fun at all, but at least it helps in finding those accounts.

Ruth

ETA - Sandy - they have 5 days and a few hours.  The deadline hits during the early hours of the day.



Last Edited on: 5/2/09 11:29 PM ET - Total times edited: 1
Date Posted: 5/2/2009 11:59 PM ET
Member Since: 12/29/2008
Posts: 182
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I have had the same problem lately, several of my wish list books have timed out, then there were no more available. One is currently about to time out and this person even pm'd me. And I have had two books I listed get put on wishlist hold and then never ordered.

Date Posted: 5/3/2009 12:05 AM ET
Member Since: 8/23/2007
Posts: 26,510
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It is frustrating.  I posted 2 WL books this week that went through multiple people. Very annoying. But they were both picked up and I take some small consolation in knowing I helped put a red flag on a couple of possible inactives. 

Date Posted: 5/4/2009 8:48 PM ET
Member Since: 12/18/2008
Posts: 166
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How do you red flag someone who just doesn't respond to anything? I have had books I've posted that were Wish List books go through four or five people before anyone responded. Often they just timed out. I'm having the same problem with many of the books I've requested lately just waiting for them to respond and nothing happening. Any advice? I'm rather new to this I've only mailed about a dozen books so far but now it seems like everything just gets left in limbo lately. Thanks!
Date Posted: 5/4/2009 10:21 PM ET
Member Since: 5/10/2007
Posts: 5,526
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the system red flags people that don't respond to WL offers or to book requests.  There isn't anything we can do specifically other than not cancel orders (if we have requested the book) so that the system will make that account inactive

Date Posted: 5/4/2009 10:29 PM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 8/10/10 6:02 PM ET - Total times edited: 1