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Personal Shielding to Deflect Hostility (Book & Audio CD)
Personal Shielding to Deflect Hostility - Book & Audio CD Author:Richard Driscoll Do you deal with irritable co-workers, an angry boss, an upset mate, critical parents, or complaining children? Deflect hostility instead of taking it personally. Stay calm amid troubled waters. Easy to learn and highly effective. Of those who listen to the audio training twice, 80% report being clearly calmer over the next several weeks ... more »in confrontations with family members or at work. The audio CD combines proven stress reduction components into a powerful training experience. Complete the training now, at home, and be prepared later when angry words fly your way. Regain confidence, manage conflict, and improve your relationships.« less