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Topic: Playaway confusion...

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Subject: Playaway confusion...
Date Posted: 12/12/2011 11:08 PM ET
Member Since: 6/14/2010
Posts: 10
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Playaways are listed in the items as postable because they are considered audio books. However, when I just put in the ISBN for one I have, I got a pop-up message saying the number was for an item not postable on this site. Anyone know what gives here?

Thanks

Date Posted: 12/12/2011 11:14 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Its possible that the item came into the system as something other than "audio" or "playaway". If the database the information is coming from has it categorized wrong, then PBS's system will pick it up that way. What is the ISBN you are trying to enter?

 

Date Posted: 12/12/2011 11:17 PM ET
Member Since: 6/14/2010
Posts: 10
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1-4281-7060-x

978-1-4281-7060-5

 

Date Posted: 12/12/2011 11:50 PM ET
Member Since: 8/26/2006
Posts: 9,327
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I searched for the ISBN, and it's not in our system here.  Then I put my bookshelf on vacation hold and tried posting the ISBN and got the same message you did.  Please go down to the bottom right corner of any page, and under "company" click on "contact us."  Use the Feedback option there to ask the PBS Team to change the ISBN to an accepted Playaway book type.  (They're the only ones who can make that change.)  Tell them you have the book, and would like to post it.

 

Date Posted: 12/14/2011 7:28 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Thanks Patty. Its been a busy week, I didn't mean to ask for more information and then wander off.blush