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Please Every Customer: Delivering Stellar Customer Service Across Cultures
Please Every Customer Delivering Stellar Customer Service Across Cultures
Author: Robert Lucas
A one-stop resource for delivering great customer service across any cultural boundary As the economy globalizes, cultural boundaries in commerce are being erased?which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please ...  more »
ISBN-13: 9780071748360
ISBN-10: 0071748369
Publication Date: 3/24/2011
Pages: 304
Edition: 1
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Publisher: McGraw-Hill
Book Type: Paperback
Members Wishing: 0
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