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The Pocket guide to the Baldrige Award criteria
The Pocket guide to the Baldrige Award criteria
Author: Mark Graham Brown
Whether your organization is applying for the Malcolm Baldrige National Quality Award or not, this handy pocket guide will serve as a quick reference for employees at all levels. The 64-page booklet is a guide to interpreting the 1998 criteria in the seven Baldrige categories to help your organization improve quality. It begins with answer...  more »
ISBN-13: 9780527762469
ISBN-10: 0527762466
Pages: 70
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Publisher: Quality Resources
Book Type: Unknown Binding
Other Versions: Paperback
Members Wishing: 0
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