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Positively Outrageous Service and Showmanship: Industrial Strength Fun Makes Sales Sizzle!!!
Positively Outrageous Service and Showmanship Industrial Strength Fun Makes Sales Sizzle Author:T. Scott Gross T. Scott Gross teaches how to get ordinary people to give world class service. He provides a hands on approach step-by-step formula for developing self-managing, excited service teams that put the customer first.