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I've never come across this message before: "We are sorry but electronic postage is currently not available for this address." I'm interested in what would be a reason for that? Anyone know? I've also used Feedback to ask the PBS team. When I get a response I'll post it here.
Last Edited on: 12/5/18 8:48 PM ET - Total times edited: 1 |
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I contacted the PBS staff and got a message back about 2 hours later. They stated: "When you see the message that printable postage is not available for this address, this usually mean that our online postage provider at the separate site endicia.com is having an issue. If you wait a little while and try again, it will almost always work. "More information about printing issues is in the Help doc "Printing Troubleshooting Tips" in the Help Center, accessible from the top menu of any page on the site. "Please let us know if the problem does not resolve, and you continue to have trouble printing postage!" I tried again and it didn't work. Waited about 10 minutes, tried again and the mailer with postage printed. Last Edited on: 12/6/18 2:00 PM ET - Total times edited: 2 |
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I had that happen today when I tried to print postage. I just kept trying and it finally went thru. Sure wish they would get these little things fixed. it's kind of annoying |
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Sure wish they would get these little things fixed. it's kind of annoying I had to put some hard returns into my message above. As you can see now, according to PBS the problem rests with the online postage provider, not with PBS. |
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duplicate post Last Edited on: 12/6/18 2:02 PM ET - Total times edited: 1 |
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