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Topic: Posted the wrong edition of a WL'ed book

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Subject: Posted the wrong edition of a WL'ed book
Date Posted: 5/12/2012 10:42 AM ET
Member Since: 1/27/2009
Posts: 46
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It's a bit of a long story, but I ended up buying two copies of a book for my writing class this summer, one of the second edition and one of the third. These books have different ISBNs. When I found out which one I needed, I came to post the extra one on here...

 

And I posted the wrong one. The textbook I need for my class is now on someone's wish list in 48-hour limbo before they decide if they want it or not. Small problem- I can't ship the book because I'm using it for my class.

 

What's the best way to resolve this? I've PM'ed the member to let them know, but how can I resolve this so they don't lose their place in the wish list line?

Date Posted: 5/12/2012 10:53 AM ET
Member Since: 5/21/2008
Posts: 1,225
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The member should accept the WL offer, then you can choose "Cannot Mail".  That will then remove the book from your bookshelf and the member will not lose their place in line.

If the member does not accept the WL offer during the 48 hr hold, it will roll to the next person wishing for it.  To prevent that from happening, put your account on vacation hold before it rolls.  Then, you can remove the book once the hold expires so it doesn't roll.  After that, take your account off vacation hold to return to normal.



Last Edited on: 5/12/12 10:53 AM ET - Total times edited: 1
Date Posted: 5/12/2012 10:54 AM ET
Member Since: 5/29/2011
Posts: 634
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I posted a Wish Listed book I can't send!

from the help guides...and don't worry about it, we all make mistakes :)

 

If you Post a Wish Listed book you cannot send, the book will be involved in a pending offer immediately, and you will not be able to delete it from the system or cancel the offer until the Wishing member requests the book.

You should:

  • Wait for the book to be requested.
  • Decline the request if you cannot send the book by clicking
    • Doing this will remove the book from your account. 
    • You will have a chance to explain what happened to the requestor when you decline the request. 
  • To "speed up" the process (to prevent having to wait for a request if the first wisher(s) decline the offer of the book) you can put your account on Vacation Hold.
    • then, if the first wisher declines or does not accept the offer of the book, the book will go back onto your Bookshelf and you can delete it from there.  After deleting it, you can remove the Vacation Hold from your account.
Date Posted: 5/12/2012 11:02 AM ET
Member Since: 1/27/2009
Posts: 46
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Ok, thanks, I see how that works... But what will happen to all the requests I have? I have something like 10 books being requested from me right now that I haven't responded to as I am waiting for the last couple WL'ed books to get requested so I can do a mass mailing. Are the requested books in an "active transaction" per the Help Docs? Or do I need to accept the requests first, then put my account on hold?

Date Posted: 5/12/2012 12:26 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Active transactions are not affected by going on vacation hold. You just won't get any bookshelf requests during that time or any WL offers for books not on autorequest.  You don't have to go on vacation long. Just keep an eye on the time it's supposed to time out, go on hold before that time and remove the book when you no longer see it on WL hold on your mail page.  I don't think it does it right on the minute. I think it cancels the transaction at the next hour marker but I could be wrong on that.  But it might be that if you posted the book at say 11:32 a.m, it won't cancel that WL offer until 12:00 p.m. 

Date Posted: 5/12/2012 3:53 PM ET
Member Since: 5/21/2008
Posts: 1,225
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Mary's right; the system gives the requestor 48 hrs rounded to the next hour.  Just be sure and check the time zone; here in TX, it will say 11:32, which means it rolls at 12, which is actually 11 my time.

Date Posted: 5/13/2012 12:49 PM ET
Member Since: 12/28/2006
Posts: 14,171
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As already posted, when another member accepts the request you will once again have the option (button) to cancel the request.  If the system asks for a reason, just say something like 'posted in error'.   This method does not loose the requestors place in FIFO line.

Good luck on your class!