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The Practical Guide to Client Grief: Support Techniques for 15 Common Situations (Building the Client Bond Series)
The Practical Guide to Client Grief Support Techniques for 15 Common Situations - Building the Client Bond Series
Author: Laurel Lagoni
Learn how to face one of the most difficult issues in veterinary practice: dealing with grieving clients who have lost a beloved pet. This valuable book offers specific strategies for handling several common situations, including: — Dealing with crises and emergencies — Saying good-bye — Viewing bodies — Comforting crying clients — Dealing with clien...  more »
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ISBN-13: 9780941451604
ISBN-10: 0941451607
Pages: 68
Edition: 1st
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Publisher: Amer Animal Hospital Assn
Book Type: Paperback
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