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Topic: Printed posted & DC problem

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Subject: Printed posted & DC problem
Date Posted: 4/25/2010 3:44 PM ET
Member Since: 10/13/2008
Posts: 1
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I had a request for 2 books from the same member. I did not want to bulk mail them. I chose to mail them separately.  I printed the wrapper for the first book which states the name of that book, the size is correct, and 1st class mail, and amount of the postage.  I went back to print the second wrapper and it says it can only do a reprint because I already printed the postage for bulk mail for the 2 items together, but I didn't.  This has never happened to me before.  Does anyone have any suggestions? Please help so I can get these mailed out in time!

Thanks!

Date Posted: 4/25/2010 3:49 PM ET
Member Since: 12/28/2006
Posts: 14,177
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No idea Megan, I'm not sure you can seperate a bulk mailing label.  Not sure why you would even want to, it's much cheaper to ship the books as one package.

Date Posted: 4/25/2010 6:53 PM ET
Member Since: 6/25/2006
Posts: 382
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i think the system assumes you wll make them together not seperatley

Date Posted: 4/26/2010 2:54 PM ET
Member Since: 1/17/2009
Posts: 9,859
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When the books are still on your "Books to be Mailed" page, I believe that there is a drop down somewhere that lets you choose to mail together or separately. The default is to mail them together. You would pick from the drop down to mail them separately.

I mail multiple books frequently, although I don't have any orders sitting there this morning, so I can't double check the exact wording on the pull down.

I am not sure why you want to mail them separately, though. It is way way cheaper to mail them in the same package.

Date Posted: 5/13/2010 12:08 PM ET
Member Since: 2/23/2009
Posts: 96
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You have to go to the option to mail separately before you print. It's much cheaper to mail together so not sure why you'd want to send them separately.