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I'm not sure what to do. I requested a 3 for 1 deal in Book Bazar. I received the package today. The envelope they were in busted open. I received 2 of the 3 books. The one missing is the one that was "ordered" thru the system for the credit, but I received the 2 freebies. So do I mark it RWAP or leave it as "Not received"? I know when it's a multiples order you can mark each book individually, but how do you handle it when it's part of a deal? The system only knows about the one book and I didn't receive that one. BTW, the 2 freebies are not in postable condition, but that's why they were part of a deal.
Last Edited on: 3/6/14 8:32 PM ET - Total times edited: 1
First, I'd PM about the wrapper being opened. Do you feel it was due to poor wrapping? Or weather? I would use that decision in my way of response.
That said, I'm much more likely to be generous with a deal than with FIFO. More contact, more effort on the sender's part, more wanting the idea of deals to keep happening.
Then, whether I'd mark it received or gift a credit really has to do with the book. A WL book would need to go "lost" to keep your place in line.