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Topic: Problems Accessing PBS on iPhone

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Subject: Problems Accessing PBS on iPhone
Date Posted: 2/21/2012 11:25 PM ET
Member Since: 8/17/2008
Posts: 8,381
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(My apologies if this post is a duplicate or should be shared on another forum.)

I had great success accessing PBS on my iPhone 4S until last week.  Now I receive the error message: "Safari cannot open the page because too many redirects occurred."  I have attempted access in a variety of ways to no avail.

Anyone know how to correct this problem?  I'd be most grateful to fix the problem.

Date Posted: 2/22/2012 12:27 AM ET
Member Since: 7/7/2007
Posts: 4,815
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Valerie, you'll need to contact the folks that built/maintain that app -- it isn't an official PBS product.

Date Posted: 2/22/2012 5:55 AM ET
Member Since: 11/11/2011
Posts: 593
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I just tried and didn't have any problems accessing it using Safari. You may need to clear out cookies.  Go to Settings - Safari and click on Clear Cookies and Data.   

Date Posted: 2/22/2012 7:14 AM ET
Member Since: 3/7/2009
Posts: 10,867
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Last Edited on: 2/22/12 7:15 AM ET - Total times edited: 1
Date Posted: 2/22/2012 7:14 AM ET
Member Since: 3/7/2009
Posts: 10,867
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That happens to me sometimes. If I go straight to a page other than www.paperbackswap.com (like http://www.paperbackswap.com/members/index.php) it helps. Or maybe signing out each time so you're not redirected at the beginning of the next session.
Date Posted: 2/23/2012 12:39 AM ET
Member Since: 8/17/2008
Posts: 8,381
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Darla and Jenna - thanks for the tips!  I tried both and got on ... hooray.

Elizabeth - I was trying to access PBS via the Internet, not through the PBS app.