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Procedures for the Modern Office: An In-Basket Approach
Procedures for the Modern Office An InBasket Approach Author:Judith C. Simon, Lillian H. Chaney Serving both as a text/workbook and as a company office procedures manual, this book emphasizes applications - readers perform 'in-basket' exercises as they learn office procedures from the book. Company policies and procedures are explained, and practice in in-basket activities is given. Realism is provided by simulating an office environment i... more »n which the reader acts as a 'company floater' who works in several departments of the company. The project stresses priority-setting, problem- solving, decision-making, and time-management skills. Topics covered include planning and organization, written communication, oral communication, mail management, and records creation and management.« less